Quality Assurance Leadership
Cyvern led the platform's quality-assurance department: testing new and developing features, giving the product team feedback, and driving process improvements that raised release integrity and customer retention.
← All work
BlueberryCMS
BlueberryCMS is a SaaS website-platform company we partnered with from 2018 to 2020. The work started in graphic design (illustration, print, and a targeted digital ad campaign that helped drive growth) and grew into leading quality assurance for the platform: fixing migrated websites, testing new features, and supporting customers directly.
Web
Web
Hands-on fixes and live customer support for sites migrated onto the platform.
Maintenance & Fixes
We manually fixed websites migrated onto the platform, from small visual bugs to complete rebuilds, so customers' sites came across intact.
Consulting
We worked directly with customers in real time to troubleshoot issues, performing root-cause analysis and resolving service interruptions.
Illustration and print work produced for the platform's brand.
Growth
Marketing
A targeted digital ad campaign built to drive platform growth.
Selected work
Notable Projects
Targeted Digital Ad Campaign
An online marketing campaign built from batches of digital ads aimed at specific audiences and sites, designed to maximize reach and spark the growth needed to keep the service developing.
